devcom Leadership Summit 2025:

Roundtable Host:
Design, Creativity & Player Experience

(he/him)

Head of Global Player Engagement Solutions at Keywords Studios

Peter Gerson is a dynamic leader in the gaming industry, currently serving as the Global Head of PX and Player Engagement at Keywords Studios. With the coveted CCXP designation under his belt, Peter is dedicated to optimizing customer support, community management, and trust and safety for gaming enthusiasts. His expertise lies in leveraging knowledge, insight, cutting-edge technology, and the power of human connection to enhance the player experience.

Passionate about championing both people and projects, Peter’s mission is crystal clear: putting players first and creating an exceptional customer experience in the world of video games. If you’re seeking to elevate your gaming community, Peter Gerson is the catalyst you need to bridge the gap between players and outstanding support.